3rd UPDATE: Unfortunately, the hard drive can't be saved. A new drive is being installed and we will restore from last night's backups. 2ND UPDATE: The techs updated the bios and firmware and rebooted the server. They saw error messages related to a memory bank, so they replaced the memory. Now we are seeing drive errors. The /backup drive is ... Read More »
The delaware server has crashed and all sites are offline. We are investigating.
UPDATE: The server has been rebuilt and is being configured. Once that's done we will begin restoring sites from backups. UPDATE: The RAID card and the hard drive has been replaced but the techs are having problems getting the RAID array to rebuild. We are going to point the DNS for the websites back to the old server (wyandot) until this issue ... Read More »
UPDATE 2: All sites have been restored to a different server. If you are having problems accessing your site submit a ticket to firstname.lastname@example.org. UPDATE: It doesn't look like we'll be able to recover this server. I already started restoring sites to different server and have 155 of the 300 sites restored. I hope to have them all restored ... Read More »
UPDATE @ 12:43 a.m. EST on 9/10: The host5 server is up and running but there was some damage to the file system. Disk quotas no longer work. We will finish moving sites to the new server later this morning. UPDATE @ 5:34 p.m. EST: I have started restoring websites to the new server. The IP address for your site will change to 22.214.171.124. I ... Read More »
UPDATE 1: The server has experienced some sort of file corruption. The technicians at the datacenter are working on repairing the file system.
The seminole server is not accessible and it looks like a networking issue with Hivelocity's Atlanta datacenter. We're waiting for a response from them.
UPDATE 3: The mohawk server is online but the file system was damaged and is unstable. We ordered a new server and will begin moving the sites that are still on the mohawk server to the new server as soon as its ready.UPDATE 2: The tech has tried several things with only partial success. The mysql drive is ok and the backup drive is ok but the ... Read More »
The datacenter that hosts the seminole server (Hivelocity) has notified us of a change in the migration date due to the possibility of downtown Atlanta implementing a “lock down” phase because of Coronavirus. They have changed the migration date to Wednesday, March 18 (TODAY) between 8:00 p.m. and 11:00 p.m. EST. Your website and email ... Read More »
There is a network issue in the datacenter that hosts the host3.namelessdns.com and host4.namelessdns.com servers. The servers are up but not accessible via the Internet. The techs at the datacenter are aware of the issue and working to resolve it.The tech has notified us that there is a problem with a network switch in the datacenter. They're ... Read More »
You can follow Hivelocity's response to the issue on their twitter page: https://twitter.com/HIVELOCITY/status/1188932085693726721There is a networking issue with the Hivelocity Dallas datacenter that is affecting the Host5 and Superior servers. The servers are up but not reachable. Hivelocity is aware of the issue and are working as fast as ... Read More »