UPDATE: 3:00 p.m. EST on 7/18/2021: All of the websites have been restored.
UPDATE: 5:40 p.m. EST on 7/16/2021: Approximately half of the websites have been restored. We will work through the night until all of the sites are restored.
When the server was rebuilt the data on the /backup drive was lost. The tech said he didn't accidentally ...
Our backup servers were hosted at the Webnx datacenter in Ogden, Utah. On Easter Sunday they had a catastrophic failure:
As you may have noticed, over the weekend there was an incident at the WebNX Ogden Utah data center. Since then we have been assessing the situation and determining a course of action to best help our clients get ...
3rd UPDATE: Unfortunately, the hard drive can't be saved. A new drive is being installed and we will restore from last night's backups.
2ND UPDATE: The techs updated the bios and firmware and rebooted the server. They saw error messages related to a memory bank, so they replaced the memory. Now we are seeing drive errors. The /backup drive is ...