To create additional email accounts, select the Add / Remove E-mail account(s) option under the Email Management section of your cpanel.
- Type the email address to be created in the Email field. If you manage more than one domain, make sure to select the appropriate domain from the pull-down menu.
- Type the password in the Password field.
- Retype the password in the Password (again) field. You can click the Password Generator link to have a strong password generated for you. For more information, read our Password Generator documentation.
- Type the quota in the Mailbox Quota field. The quota defines how much hard drive space the account will be allowed to use. Important: Due to mail server constraints, quotas cannot be greater than 2048 MB. Quotas exceeding this amount must be unlimited.
- Click Create Account.
Existing addresses are displayed in a table.
Using this table, it is possible to:
- See how much disk space the account uses.
- Change a password.
- Change a quota limit.
- Delete an email address.
- Access an account through webmail.
- Configure a mail client.
A secure password is one that contains no dictionary words and includes upper- and lower-case letters, numbers, and symbols.
To change the password:
- Click Change Password next to the appropriate email account.
- Type your new password into the Password box.
- Confirm your new password in the Password (again) box. You can click the Password Generator link to have a strong password generated for you. For more information, read our Password Generator documentation.
- Click Change Password to store the new password. If you do not wish to change the password, click cancel.
The quota limit for an address defines the amount of mail (in Megabytes) that can be stored to its mailbox. Once this limit is exceeded, any incoming mail will be returned to the sender with a message stating that the recipient’s mailbox is full.
When the quota is reached, new incoming messages will be stored on the server for a 48-hour period before being deleted. They will not be delivered to your inbox until you delete old emails.
Since a full quota will prevent you from receiving mail, it is important to keep track of quota usage.
Note: Due to mail server constraints, you cannot set a quota greater than 2048 MB. Quotas exceeding this amount must be unlimited.
To change a mail quota:
- Click Change Quota.
- Type the new email quota (in Megabytes) into the appropriate field. For an unlimited account, click unlimited.
- Click Change Quotato store the new value.
- If you do not wish to change the quota, click cancel.
To delete an email address:
- Click the Delete link corresponding to the account you wish to remove.
- Confirm that you wish to delete the address by clicking Delete. If you wish to keep the email address, click cancel.
Configure an Email Client
This feature will automatically configure your email client to access your cPanel email address(es). An email client allows you to access your email account from an application on your computer. Outlook® Express and Apple® Mail are examples of email clients. To access this feature, click the More button corresponding to the appropriate email account.
Note: You must already have an email client installed on your computer in order to automatically configure it using cPanel.
To configure your mail client:
- Select and download the appropriate configuration file from the list.
- Run the script file to automatically configure a mail client for the selected address.
When completed properly, your email client should open automatically and log into your email account(s).
Note: If you wish to use an email client that is not listed in this interface, you will need to manually configure it.
This feature allows you to access an email account using a web browser. To access this feature:
- Click the More button corresponding to the appropriate email account.
- Select the Access Webmail option from the resulting menu.
- Enter the password in the appropriate field.
- Click the Log in button.
Your default email address is listed under the Default Email Account heading. The account’s username and password are the same as your cPanel account name and password.
This address serves as a “catch-all” for all mail sent to invalid usernames in your domain. As such, it may receive a large amount of spam.
You can check and delete the mail received by this account. To do this via webmail, click Access Webmail.
The default address cannot be deleted or renamed, and it has no quota. We recommend creating an email account for daily use and disabling the default address.