Articles

  How do I cancel my account?

To cancel your account login to the client area at https://cms.vervehosting.com/clientarea.php....

  How do I update my contact information?

To update your contact information login to the Verve Hosting Client Area at...

  How do I update my credit card information?

To update your credit card information login to the Verve Hosting Client Area at...

  How do I upgrade or downgrade my hosting plan?

To upgrade your hosting plan login to your account at...

  I received an overdue invoice notice but I am signed up for automatic payments

If you received an overdue notice but have a credit card on file with us, that means that there...

  I want to host another domain (not an addon domain). How do I do this?

To add hosting for another domain, login to your account in the Verve Hosting Client Area at...

  I would like to pay by check or money order instead of by credit card

You can change your billing method to check or money order after the initial payment...

  What is Verve Hosting’s refund policy?

Verve Hosting offers a 30 day money back guarantee.  If you are unsatisfied for any reason...

  Why was my credit card declined?

Our credit card processor generally returns two error codes to us when a credit card is...