How to Create a cPanel Email Account and Add It to an iPhone

This guide explains how to create a new email account in cPanel and then add the account to the iPhone Mail app, including the correct SMTP authentication settings for sending email.

Step 1: Create the Email Account in cPanel

1. Log in to your cPanel account.

2. Scroll to the Email section.

3. Click Email Accounts.

4. Click the Create button.

Fill in the following information:

• Domain: Select the domain name for the email account.

• Username: Enter the email name (example: info).

• Password: Enter a strong password or click Generate.

• Storage Space: Leave the default or choose a custom quota.

Example email address:

info@example.com

5. Click Create to finish.

Your new email account is now ready to use.

Step 2: Gather Your Email Settings

Before adding the account to your iPhone, confirm your email settings:

• Email Address: yourname@example.com

• Password: The password you created in cPanel

• Incoming Mail Server: mail.yourdomain.com

• Outgoing Mail Server (SMTP): mail.yourdomain.com

You can also find these settings in cPanel → Email Accounts → Connect Devices.

Step 3: Add the Email Account to Your iPhone

1. Open the Settings app on your iPhone.

2. Scroll down and tap Mail.

3. Tap Accounts.

4. Tap Add Account.

5. Select Other.

6. Tap Add Mail Account.

Step 4: Enter Your Email Information

Enter the following details:

• Name: Your name (this appears on emails you send)

• Email: Your full email address

• Password: Your email password

• Description: Any label you prefer (example: Work Email)

Tap Next.

Step 5: Select IMAP (Recommended)

Choose IMAP at the top of the screen.

Incoming Mail Server

Enter the following:

• Host Name: mail.yourdomain.com

• User Name: your full email address

• Password: your email password

Outgoing Mail Server (SMTP)

Enter the following:

• Host Name: mail.yourdomain.com

• User Name: your full email address

• Password: your email password

Tap Next and wait for verification.

Step 6: Save the Account

1. Ensure Mail is enabled.

2. Tap Save.

Your email account should now appear in the iPhone Mail app.

Step 7: Verify SMTP Authentication Settings

SMTP authentication is required to send email.

1. Open Settings.

2. Tap Mail.

3. Tap Accounts.

4. Select your email account.

5. Tap Account.

6. Tap SMTP under Outgoing Mail Server.

7. Tap Primary Server.

Confirm the following settings:

• Use SSL: Enabled

• Authentication: Password

• User Name: your full email address

• Password: your email password

• Server Port: 465

Tap Done to save.

Recommended Mail Server Ports

IMAP (Incoming Mail)

• Port: 993

• Security: SSL/TLS

POP3 (Incoming Mail)

• Port: 995

• Security: SSL/TLS

SMTP (Outgoing Mail)

• Port: 465 or 587

• Security: SSL/TLS or STARTTLS

• Authentication: Required

Troubleshooting Tips

• Always use your full email address as the username.

• Ensure SMTP authentication is enabled.

• Verify SSL is enabled for incoming and outgoing mail.

• If mail cannot be sent, try SMTP port 587 with STARTTLS.

• Double-check that the email password matches the one created in cPanel.

If you continue to experience issues, please contact our support team and include any error messages or screenshots so we can assist you further.