Understanding the RAA Verification process Print

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Understanding the RAA Verification Process

When you register a new domain name or update certain contact details, you may receive an email asking you to verify your domain contact information. This process is known as RAA Verification.

RAA Verification is required by the Internet Corporation for Assigned Names and Numbers (ICANN) to ensure that domain registration information is accurate and valid.

This article explains what RAA verification is and how to complete it.


What Is RAA Verification?

RAA stands for Registrar Accreditation Agreement. This is a policy created by ICANN that requires domain registrars to verify the contact information associated with domain registrations.

As part of this requirement, domain owners must confirm their registrant email address.

This helps ensure:

  • Domain ownership information is accurate

  • Domains are not registered using false information

  • Registrants can be contacted when necessary


When RAA Verification Is Required

You may receive an RAA verification email in the following situations:

  • When registering a new domain name

  • When transferring a domain to a new registrar

  • When updating the registrant contact email address

  • When making certain changes to domain contact information

In these cases, ICANN requires confirmation of the registrant's email address.


What the Verification Email Looks Like

After registering or updating your domain, you may receive an email asking you to verify your contact information.

The email typically contains:

  • The domain name

  • The registrant contact email address

  • A verification link

The email will instruct you to confirm that the contact information is correct.


How to Complete RAA Verification

Follow these steps to verify your domain registration:

  1. Open the verification email sent to the domain's registrant email address.

  2. Click the verification link included in the email.

  3. Confirm that the domain contact information is correct.

Once completed, your domain registration will be verified.


Verification Deadline

You usually have 15 days to complete the RAA verification process.

If the verification is not completed within this time frame, the domain may be temporarily suspended.

This means:

  • The website may stop working

  • Email services may stop functioning

  • The domain may no longer resolve on the internet

Service will typically be restored after the verification process is completed.


If You Did Not Receive the Verification Email

If you did not receive the RAA verification email:

  • Check your spam or junk email folder

  • Confirm the registrant email address on your domain is correct

  • Request that the verification email be resent


Tips for Avoiding Verification Issues

  • Use a valid and accessible email address when registering domains

  • Complete the verification as soon as you receive the email

  • Keep your domain contact information up to date

Maintaining accurate contact information helps prevent interruptions to your domain services.


Summary

RAA verification is a required process that confirms the accuracy of domain registration contact information. It helps maintain the integrity of the domain registration system and ensures domain owners can be contacted when necessary.

Completing the verification promptly will help ensure your domain remains active and functioning normally.


If you need assistance completing RAA verification or locating your verification email, please contact our support team and include your domain name so we can assist you.


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