How to Update Your Email Password in cPanel and Apple Mail (macOS)

If you want to change your email password, you will first update it in cPanel, then update the saved password in Apple Mail on your Mac.

This guide walks through both steps.

Step 1: Change Your Email Password in cPanel

1. Log in to your cPanel account.

2. Scroll to the Email section.

3. Click Email Accounts.

4. Locate the email account you want to update.

5. Click Manage next to the account.

6. Under Security, enter a new password or click Generate to create a secure password.

7. Click Update Email Settings to save the new password.

Your email password has now been updated on the server.

Important: After changing the password in cPanel, you must update it on all devices that use this email account.

Step 2: Update the Password in Apple Mail

After changing the password in cPanel, update the stored password in Apple Mail.

1. Open the Mail app on your Mac.

2. Click Mail in the top menu bar.

3. Click Settings (or Preferences on older macOS versions).

4. Select the Accounts tab.

5. Select your email account from the left sidebar.

Step 3: Update the Incoming Mail Password

1. Click the Server Settings tab.

2. Under Incoming Mail Server, locate the Password field.

3. Enter your new email password.

Typical settings:

• Host Name: mail.yourdomain.com

• User Name: your full email address

• Password: your new email password

Step 4: Update the Outgoing Mail Server (SMTP)

1. In the same Server Settings section, locate Outgoing Mail Server (SMTP).

2. Update the Password with your new email password.

3. Confirm the following settings:

• Host Name: mail.yourdomain.com

• User Name: your full email address

• Authentication: Password

• Use TLS/SSL: Enabled

Step 5: Save and Test

1. Close the settings window to save changes.

2. Send a test email to confirm the account can send and receive messages.

Recommended Mail Server Ports

IMAP (Incoming Mail)

• Port: 993

• Security: SSL/TLS

POP3 (Incoming Mail)

• Port: 995

• Security: SSL/TLS

SMTP (Outgoing Mail)

• Port: 465 or 587

• Security: SSL/TLS or STARTTLS

• Authentication: Required

Troubleshooting Tips

• Always use your full email address as the username.

• Make sure the new password matches the one created in cPanel.

• If Apple Mail continues to request the password, remove the saved password in Keychain Access and re-enter it when prompted.

• If mail cannot be sent, verify that SMTP authentication is enabled.

If you continue to experience issues, please contact our support team and include any error messages or screenshots so we can assist you further.